Terms and Conditions of Sof Omar Tour and Travel Services

Sof Omar Tour and Travel shall accept agency or individual requests to provide TOUR and TRAVEL   services in connection with passengers in all matters relating to transport of tour by ground, aircraft, bicycle raiding, car rental service and boat or any other means, Hotel reservations /Accommodation/, Meals, Guide services, Transfer Services, conference organizing, designing itineraries /tour programs, Entrance fees  and many more services  in good faith.

The conditions set out on this page apply to each Tour;   Sof Omar Tour   and Travel   “the Service Provider”, organizes for you, “the Customer.”

Deposit and Final Payments

After confirmation of Tours and booking, companies shall make payments accordingly; Sof Omar Tour and Travel also enters into a contract on their behalf with hotels and other services rendering agencies in connection with the tour programs.

  • Fifty percent (50%) four weeks prior to the commencement of the tour.
  • Full and final payment should be effected on arrival.

Cancellation

Cancellations of tour bookings must be made in writing, and are subject to the following charges:

  1. More than 45 days prior to arrival full refund;
  2. 30 to 45 days prior to arrival 90 % refund of total tour price;
  3. 15 to 30 days prior to arrival 70% refund of total tour price; and
  4. Less than 15 days prior to arrival 50% refund.

On purchase of individual tours, full payment shall be made.

Liability

Sof Omar's liability to passengers carried in its own vehicles is governed by the laws of Ethiopia, and all claims are subject to the jurisdiction of the court of Ethiopia in which the cause of action arises.

Arrangements

All travel arrangements, such as flight bookings, reservation of accommodation, reservation of vehicles, etc. are to be made by SOF OMAR TOUR AND TRVEL /the Service Provider. Unless stated otherwise, these arrangements will be subject to the booking conditions and cancellation provisions of the third party supplier involved if any.

Prices

All prices quoted are in all kind of hard currency as well as local currency inclusive of   ETHIOPIAN Goods & Services Tax and subject to change without notification.

Amendments

Should you wish to add any services to your arrangements following the confirmation of your holiday, there will be no amendment charge.

Alteration of Routes /Substitution of Accommodation

The Operator takes every care to ensure that itineraries are followed completely. However, unforeseen circumstances (natural disaster, security problem, temporary restrictions by local authorities, etc) may necessitate changes and the Service Provider accepts no liability due to such alterations of routes or substitution of properties. Where properties are substituted, they will be substituted for equal.

Do you need more clarification?

Prior the booking if you have faced any uncertainty to your travel plan to Ethiopia, please let us know so that we can see your case in different ways